Privacy Policy

Last updated · 13 May 2024

Alexander Wolfe Group ("we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services.

01Who we are

Alexander Wolfe Group is a consulting, data intelligence and advisory group based in London, United Kingdom. For the purposes of applicable data protection law, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, Alexander Wolfe Group is the data controller of your personal information.

02Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information — such as your name, company, email address and telephone number.
• Enquiry information — the details you provide when contacting us or engaging our services.
• Technical information — such as IP address, browser type and device information collected when you use our website.
• Usage information — how you use our website, including pages visited and time spent.

03How we collect information

We collect information directly from you when you complete our enquiry form, email or telephone us, or engage our services. We also collect limited technical information automatically through cookies and similar technologies when you use our website (see our Cookie Policy).

04How we use your information

• To respond to your enquiries and communicate with you.
• To provide, manage and improve our services.
• To operate, maintain and improve our website.
• To comply with our legal and regulatory obligations.

05Lawful basis

We process your personal information where it is necessary for the performance of a contract with you, where we have a legitimate interest in doing so (such as responding to enquiries and running our business), where you have given consent, or where we are required to do so by law.

06Sharing your information

We do not sell your personal information. We may share it with trusted service providers who support the operation of our business (such as IT and hosting providers), with professional advisers, or where required by law or regulation. Any third parties are required to keep your information secure and use it only for the purposes we specify.

07International transfers

Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, so that your information receives an equivalent level of protection.

08How long we keep information

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When information is no longer required, it is securely deleted or anonymised.

09Your rights

Under data protection law, you have rights including the right to access your personal information, to request correction or erasure, to object to or restrict processing, and to data portability. To exercise any of these rights, contact us using the details below.

10Marketing

We will only send you marketing communications where you have opted in or where otherwise permitted by law. You can opt out at any time by contacting us or using the unsubscribe option in any communication.

11Cookies

Our website uses cookies and similar technologies. For details of the cookies we use and how to manage them, please see our Cookie Policy.

12Security

We have appropriate technical and organisational measures in place to protect your personal information against unauthorised access, loss or misuse. Access to personal information is limited to those with a genuine business need.

13Children

Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

14Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

15Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at info@alexanderwolfe.uk or write to Alexander Wolfe Group, 1 Berkeley Street, London W1J 8DJ, United Kingdom.

16Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to address your concerns first.